Salesforce Marketing Cloud Engagement
Implementation and Support Plans and Pricing
Features |
QuickStart Duration: 1 - 2 Weeks (30 - 35 hours) |
Standard Duration: 3 - 4 Weeks (60 - 65 hours) |
Pro Duration: 6 - 8 Weeks (100 - 120 hours) |
Premium Duration: TBD |
|---|---|---|---|---|
| Project Initation | ||||
Discovery |
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Business Process Review |
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Planning |
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| Core SFMC Setup (1 BU) | ||||
Sender Authentication Package |
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Setting up users, roles and single sign-on |
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Dedicated email setup |
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SSL certificates |
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Private Domains |
up to 3 |
up to 10 |
||
| Salesforce Integration | ||||
Marketing Cloud Connect package installation |
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Standard Object sync (Leads, Contacts, Users, Accounts) |
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Automation to setup Master Data extensions (Leads, Contacts, Users, Accounts) |
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Automation to setup Master Data extensions (custom objects) |
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Custom Object sync |
up to 5 |
up to 5 |
||
Multi-Org connection |
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Salesforce Triggered Sends |
2 |
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Distributed Sending |
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Reporting Infrastructure setup |
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| Email Marketing Configuration | ||||
Folder setup and naming convention |
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Basic permission center setup |
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Scheduled email setup |
1 |
3 |
3 |
|
Email templates |
3 |
up to 6 |
up to 10 |
|
File Import setup |
1 |
up to 3 |
up to 3 |
|
Key data extension |
up to 5 |
up to 5 |
||
Journey |
1 |
up to 3 |
up to 3 |
|
Einstein enablement |
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Segmentation data extensions |
2 |
up to 5 |
up to 5 |
|
Intelligence Reports setup |
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SendLog Data Extension |
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Website Integration |
1 |
2 |
2 |
|
Landing Page setup |
1 |
up to 2 |
||
Reporting Automation setup (Sends, Opens, Clicks, Unsubscribes, Bounces) |
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SFTP setup |
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Custom Roles setup |
up to 3 |
|||
Basic custom Unsubscribe page |
1 |
|||
Dynamic Content Setup |
2 |
|||
Dynamic Content Strategy & Implementation |
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| SMS Marketing Configuration (Mobile Connect) | ||||
Mobile Connect Implementation |
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SMS Templates |
up to 3 |
|||
SMS journeys |
up to 2 |
|||
SendLog Data Extension |
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| Integration(s) | ||||
Integration consultation for external systems |
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API integration assistance |
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| Training | ||||
End User |
1 hour |
2 hours |
6 hours |
TBD |
| Support | ||||
Implementation Success Assessment |
30 minutes; one week after implementation |
30 minutes; one week after implementation |
30 minutes; one week after implementation |
|
Support |
3 hours; first month of operation |
10 hours; first month of operation |
Support as needed |
|
| Other Services | ||||
Multiple BU consultation & Implementation |
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Marketing Plan Consultation |
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Content Strategy Consultation |
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Social Media Marketing Plan Consultation |
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Architectural Assessment |
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Modular Content Strategy Consultation & Implementation |
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Multiple BU strategy |
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Enterprise Consent Management strategy and implementation |
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Datorama Implementation |
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Personalization Builder / Interaction Studio Implementation |
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Mobile Connect Implementation |
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