Salesforce Support Plans
Flexible, comprehensive and customizable plans to help you maximize return from your investment in Salesforce.
Support-8
$600 For Nonprofits
- Sales Cloud
- Salesforce for Nonprofits
- Service Cloud
- Community Cloud
- Marketing Cloud
- Pardot
- Wave Analytics
- App Cloud/Force.com
- Chatter
- Work.com
- Data.com
- Triggers
- Sites
- Visualforce
- Flows
- Testing
- Lightning Components
- Custom Apps
- Import Wizard
- Apex Data Loader
- Jitterbit Data Loader
- dataloader.io
- HubSpot
- DocuSign
Chargent - RingCentral
- CRMFusion Suite
- MapAnything
- Kenady Cloud ERP
- Conga
- FormAssembly
- PropertyBase
- RingLead Suite
- TaskRay
Implisit - OwnBackup
- Phone (8am-5pm, Weekdays)
- Chat (8am-5pm, Weekdays)
- Email (24/7/365)
Support-20
$1,400 For Nonprofits
- Sales Cloud
- Salesforce for Nonprofits
- Service Cloud
- Community Cloud
- Marketing Cloud
- Pardot
- Wave Analytics
- App Cloud/Force.com
- Chatter
- Work.com
- Data.com
- Triggers
- Sites
- Visualforce
- Flows
- Testing
- Lightning Components
- Custom Apps
- Import Wizard
- Apex Data Loader
- Jitterbit Data Loader
- dataloader.io
- HubSpot
- DocuSign
Chargent - RingCentral
- CRMFusion Suite
- MapAnything
- Kenady Cloud ERP
- Conga
- FormAssembly
- PropertyBase
- RingLead Suite
- TaskRay
Implisit - OwnBackup
- Phone (8am-5pm, Weekdays)
- Chat (8am-5pm, Weekdays)
- Email (24/7/365)
Support-40
$2,600 For Nonprofits
- Sales Cloud
- Salesforce for Nonprofits
- Service Cloud
- Community Cloud
- Marketing Cloud
- Pardot
- Wave Analytics
- App Cloud/Force.com
- Chatter
- Work.com
- Data.com
- Triggers
- Sites
- Visualforce
- Flows
- Testing
- Lightning Components
- Custom Apps
- Import Wizard
- Apex Data Loader
- Jitterbit data loader
- dataloader.io
- HubSpot
- DocuSign
Chargent - RingCentral
- CRMFusion Suite
- MapAnything
- Kenady Cloud ERP
- Conga
- FormAssembly
- PropertyBase
- RingLead Suite
- TaskRay
Implisit - OwnBackup
- Phone (8am-5pm, Weekdays)
- Chat (8am-5pm, Weekdays)
- Email (24/7/365)
Support-80
$4,900 For Nonprofits
- Sales Cloud
- Salesforce for Nonprofits
- Service Cloud
- Community Cloud
- Marketing Cloud
- Pardot
- Wave Analytics
- App Cloud/Force.com
- Chatter
- Work.com
- Data.com
- Triggers
- Sites
- Visualforce
- Flows
- Testing
- Lightning Components
- Custom Apps
- Import Wizard
- Apex Data Loader
- Jitterbit Data Loader
- dataloader.io
- HubSpot
- DocuSign
Chargent - RingCentral
- CRMFusion Suite
- MapAnything
- Kenady Cloud ERP
- Conga
- FormAssembly
- PropertyBase
- RingLead Suite
- TaskRay
Implisit - OwnBackup
- Phone (8am-5pm, Weekdays)
- Chat (8am-5pm, Weekdays)
- Email (24/7/365)
A Few Notes & Terms
All support plans are provided within the general framework of these notes and terms
Key Project Personnel
Before we start a new implementation, we assign a Salesforce-certified consultant to manage the project. We ask all our Clients to provide a single point of contact to coordinate with Cetrix’s project manager.
Software Licenses
Acquiring licenses for Salesforce cloud applications and any other software to be integrated with Salesforce is the responsibility of the Client. A license for every software shall be provided to Cetrix to be used throughout the implementation process.
Delivery Method
We deliver all our services via web conferencing in order to expedite the implementation process and eliminate unnecessary expenses. This includes user and admin training.
Data Migration
The packages described above include data migration using CSV files with no more than 40,000 records of cleaned-up data for each object. Cetrix can provide other data-related services upon request and for additional fees.
The quickest and easiest way to get you off to a strong start on your automation journey
